Ready to Help

Hipposerve's 24/7 Hassle-Free Support Promise

At Hipposerve, we guarantee a hassle-free service for everyone.

Our support features include a 24-hour support desk for emergency requests and a commitment to respond to all other inquiries within two working days.

Support Promise | Fantastic Levels of Support, Same Great Service - 24hr Support Desk

24hr Support Desk

This is the quickest and most effective way to reach our support team.

A Hippo Helper is available 24/7, ready to assist you. Visit us at https://help.hipposerve.com for immediate support.

Support Promise | Fantastic Levels of Support, Same Great Service - 24hr Email Support

24hr Email Support

You can also reach us directly via email at support@hipposerve.com.

While emailing isn't as efficient as using the support desk, rest assured that we monitor these emails 24/7 for your convenience.

Support Promise | Fantastic Levels of Support, Same Great Service - Telephone Support

Telephone Support

Our telephone support lines are open from 08:30 to 17:30, and you can reach us at 0330 043 1502.

Please note that these lines can be busy, and if your query is urgent, using the online support desk is just as fast and may provide quicker resolution.

Support Promise | Fantastic Levels of Support, Same Great Service - AI Knowledge Base

AI Knowledge Base

Explore our AI-driven knowledge base, the ideal resource for finding solutions to non-urgent inquiries.

Available around the clock on our website, this tool uses the latest artificial intelligence technology to quickly guide you to the most relevant information and answers you need.

Support Promise | Fantastic Levels of Support, Same Great Service - Other Hipposerve Emails

Other Hipposerve Emails

Please direct all support requests to support@hipposerve.com

Emails sent to other addresses may not be monitored 24/7, potentially leading to delays in our response. For prompt assistance, ensure you use the designated support email.

Support Promise | Fantastic Levels of Support, Same Great Service - Delays in Resolution

Delays in Resolution

Some issues are complex and may require additional time to resolve. We will always keep you informed if a resolution is taking longer than anticipated, and appreciate your patience in these instances.

At Hipposerve, we maintain a zero-tolerance policy towards any form of abuse directed at our staff.

Our Rave reviews

We're Loved by our Trusted Customers

Five Star Hosting Services!

Initially, I hesitated to offer hosting until partnering with Hipposerve. Their reliable agency hosting and exceptional support have become indispensable to our operation, making them highly recommended for any agency."

Support Promise | Fantastic Levels of Support, Same Great Service - Five Star Hosting Services!
Amy Dudbridge
Your Site Matters

Easy. Simple. Straight forward

Easy, simple, and straightforward, our transaction process is no-nonsense and efficiently streamlined. The pricing is also very reasonable, reflecting the quality and value of the services provided."
Support Promise | Fantastic Levels of Support, Same Great Service - Easy. Simple. Straight forward
Brett Earp
EarpCG

Swift and professional service

Such an easy company to deal with.
Swift and professional service.
Highly recommended.

Hipposerve have been amazing

“Hipposerve have been amazing. Their email service has so many great features, like Spam Monitor, we never miss important emails anymore. I would highly recommend Hipposerve for a great tool but such hard-working personal service.Thank you.”

Support Promise | Fantastic Levels of Support, Same Great Service - Hipposerve have been amazing
Helen Power

Weddings

Fantastic company to work with

"Hipposerve are a fantastic company to work with. They are completely on the ball, they reply really quickly and they can't do enough to help you. I wouldn't work with anyone else and I'd highly recommend them if you want a fantastic service at a very competitive price!"

Support Promise | Fantastic Levels of Support, Same Great Service - Fantastic company to work with
Emma Samson
Flamingo Strategies

Simply Amazing

"Wow! I chose Hipposerve for our website based on glowing testimonials, and they've been phenomenal. Despite a tight deadline and complex requirements, they exceeded my expectations. I highly recommend them—if only I could give six stars!"

Support Promise | Fantastic Levels of Support, Same Great Service - Simply Amazing
Brett Sheldon
Your Business World

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