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Hipposerve® Hosting FAQs

Hipposerve Hosting FAQs | Frequently Asked Questions | Hipposerve - Hipposerve® Hosting FAQs
Web hosting is something everyone needs. We work with a huge range of clients from across all industries, down to individual clients looking for personal websites. Across our website, we’ve compiled a few FAQs to explain how our many services work, but we thought we’d put together some FAQs on what you can expect when working with us.

Hippo Hosting FAQs

Web hosting is something everyone needs. We work with a huge range of clients across all industries, from growing businesses to individuals running personal websites.

Across our website, we’ve compiled FAQs explaining how our services work, but here are some Hippo Hosting FAQs to give you a clearer idea of what to expect when working with us.

Do you offer 24/7 support?

Yep!

Is your hosting based in the UK?

We operate servers across the globe, allowing us to host your website in the data centre closest to your customers for the best possible performance.

Do you sell domains?

Yes. We offer a huge range of domains and top-level domains (TLDs) to choose from.

Do I need to transfer my domain to you?

No, but we do recommend it as it allows us to provide more efficient support.

Do you accept Direct Debit?

Yes. We accept debit and credit cards, Direct Debit, Paypal  and even Crypto Currencies.

Can I use my own site builder?

Absolutely. You can use any downloadable site builder you prefer.

Do you offer your own site builder?

We do. Hippo Studio powered by AI ignte and our AI Assistant PippAI

What payment plans do you offer?

We offer monthly, annual, and triennial payment plans.

Do you offer discounts to charities?

Yes we do. Get in touch and let’s get your website sorted.

Do you work with web designers and resellers?

Yes. We offer discounted services for web designers and resellers.

Please visit Hipposerve® Reseller Hub and the Hipposerve® Designer Club  page for more information.

Do you provide custom hosting quotes?

Our pricing is kept clear and upfront, but if you need something more bespoke, get in touch and we’ll be happy to put together a tailored quote.

What’s with the hippo?

His name’s Harry the Hippo. There’s a whole blog about it, but the short version is that our MD’s daughter designed the characters and they became the perfect mascot.

I Need More Help?

If you can’t find the answer you’re looking for, feel free to email us at sales@hipposerve.com or call us on 0330 043 1502.

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Why Choose Hipposerve?

Hipposerve Hosting FAQs | Frequently Asked Questions | Hipposerve - We  Know Web Hosting!
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Just a quick note about our blog content.

The articles you’ll find here are part of Hipposerve’s growing archive, and some go back a little way. That means you may occasionally spot references to products we no longer offer, pricing that has since changed, or technologies and advice that reflected best practice at the time of writing but may not fully align with current thinking. We always aim to keep things accurate, but the web moves fast.

For the latest information on our services, features, pricing, and offers, please check the main pages of our website. And just to keep things clear — we’re unable to honour any prices or promotions mentioned in older blog posts. Thanks for reading, and happy browsing!

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