Experiencing a website outage can be a traumatic event, disrupting your business operations, causing potential revenue loss, and frustrating your visitors. The Hippo Doctor is here to ease your stress and get your site back up and running swiftly. With our no-obligation free estimate, you have nothing to lose.
Our expert team will diagnose and fix any issues, ensuring a smooth and hassle-free recovery. What are you waiting for? Reach out to the Hippo Doctor today and let us restore your website to its full glory!
Got a Question?
The time required to resolve an issue varies depending on its complexity. While some problems can be resolved in under an hour, others may require 5 to 6 hours of work.
On average, most issues are fixed within 3 hours.
Although it has not occurred to date, if we are unable to resolve your issue—such as in cases of complete data loss—we will refund any fees that you have paid.
Alternatively, we can assist in devising a plan to help you rebuild your website from scratch.
If we identify any additional issues with your website during our work, we will promptly inform you and provide a clear explanation of the problem.
We will also outline any potential additional costs involved in resolving these issues before proceeding.
To effectively address your issue, we require full access to both your hosting server and website backend. If you are a Hipposerve customer, we can access the necessary areas without requiring additional login credentials.
For your security, we recommend changing your password before sharing it with us and using an encrypted password sending service such as password.link. We take data security seriously; your passwords are stored in encrypted form and are removed from our servers upon completion of the work.
Five Star Hosting Services!
Initially, I hesitated to offer hosting until partnering with Hipposerve. Their reliable agency hosting and exceptional support have become indispensable to our operation, making them highly recommended for any agency."
Easy. Simple. Straight forward
Swift and professional service
Such an easy company to deal with.
Swift and professional service.
Highly recommended.
Hipposerve have been amazing
“Hipposerve have been amazing. Their email service has so many great features, like Spam Monitor, we never miss important emails anymore. I would highly recommend Hipposerve for a great tool but such hard-working personal service.Thank you.”
Fantastic company to work with
"Hipposerve are a fantastic company to work with. They are completely on the ball, they reply really quickly and they can't do enough to help you. I wouldn't work with anyone else and I'd highly recommend them if you want a fantastic service at a very competitive price!"
Simply Amazing
"Wow! I chose Hipposerve for our website based on glowing testimonials, and they've been phenomenal. Despite a tight deadline and complex requirements, they exceeded my expectations. I highly recommend them—if only I could give six stars!"
