Got a Question?
Yes, backend access is crucial for us to perform comprehensive optimization routines that enhance your website's performance. As your website is on our servers we use our own encrypted method of connection to ensure the highest level of security for your data.
Additionally, we adhere strictly to GDPR regulations concerning the storage and handling of your personal data, ensuring your information is protected and managed with the utmost care.
You can easily restore a backup of your website directly through your Hippo Panel. The process is designed to be user-friendly, allowing you to regain functionality of your site swiftly.
However, if you encounter any difficulties or need further assistance, our Hippo Helper team is here to help. Please contact us at https://help.hipposerve.com, and we'll ensure your website is back up and running smoothly in no time.
To take advantage of our Bronze and Silver plans, hosting your website with us is required to effectively carry out all optimization tasks and maintain a high level of security.
However, the Gold and Platinum plans are available as a stand-alone service, and you can take advantage of these wherever they are hosted.
Even with best practices and high deliverability services in place, some emails may still end up in the spam folder. This can be due to a variety of factors, including:
Understanding these factors and continuously monitoring and adjusting your email practices can help improve inbox placement rates.
No, our services are available for all types of websites. The optimization and backup processes we provide are conducted at the server level, which makes them independent of any specific software installed on your site. This approach ensures that we can enhance and protect any website, regardless of the platform it's built on.
However, for the Gold and Platinum services, or Hippo Helpers will need to be able to edit the content of your website easily, so these may not be suitable for hard coded websites.
Five Star Hosting Services!
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Swift and professional service
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Hipposerve have been amazing
“Hipposerve have been amazing. Their email service has so many great features, like Spam Monitor, we never miss important emails anymore. I would highly recommend Hipposerve for a great tool but such hard-working personal service.Thank you.”
Fantastic company to work with
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Simply Amazing
"Wow! I chose Hipposerve for our website based on glowing testimonials, and they've been phenomenal. Despite a tight deadline and complex requirements, they exceeded my expectations. I highly recommend them—if only I could give six stars!"
